Accessibility statement

We have excellent views of the lake and surrounding Lakeland fells and countryside from the site and many of the caravan pitches.  All pitches have parking alongside the caravans. Pitches are level and are on gravel hard-standing some fully serviced with water drain and electric hook-up.  It should, however, be noted that the site has terraced pitches, the lower of these having a 350 yard steep uphill climb to the amenities and so may not be suitable for people in wheelchairs or for whom walking is difficult. The campfield is level and sloping with a possible 450 yard walk to the amenities depending on tent location. We regret we are unable to take advanced reservations for camping.

Reception is open from 8:30am until 9.00pm.  In the unlikely event that a guest needs assistance outside of these hours an emergency on-site service is available throughout the night (details can be provided on request) however, please be aware that this does not equate to 24 hour service.  The park has mobile telephone network coverage and there is a payphone outside the Campers Store.

A barrier system is in place at the entrance to the park to provide security for guests.

While the park does not have an induction loop at reception, most reception staff have been trained to assist people who are hard of hearing or deaf.  We also have written information for hard of hearing guests.

The park has the ‘Campers Store’ which provides a wide range of provisions including fresh bread, milk, daily papers, toiletries, camping spares, gifts, souvenirs, wines and beers and a selection of ‘Made in Cumbria’ local produce.

All facilities are on ground level and most buildings have ramped access with the exception of the camping accessories section of the shop however we can provide a portable ramp upon request.  The shower and toilets at the top of the park have level access throughout and we also have an accessible toilet/shower room as well as a bathroom, please ask for a key at the beginning of your stay.  All three toilet buildings have been refurbished each with an accessible toilet/shower room.

Our park has both Holiday Hire Caravans and touring pitches. Holiday Hire Caravan no.3 has ramped access and all pitches are on level ground.  We welcome assistance dogs in Holiday Hire Caravans no’s.1, 2, & 10 and we have a dog walk area at the bottom of the tent field.

Our Camping Pods are on a steep bank which are unsuitable for wheelchair access.

Our gallery has ramped access and an accessible toilet facility with required hand grabs.

There is an hourly bus service from the end of the lane, ¼ mile away, into Keswick town centre from where you can get a connecting bus to the nearest train station at Penrith.  This service runs from 9.00am to 7.00pm.  Most buses are accessible but you should check with the bus company on 0871 200 22 33 to confirm that the service suits your needs.  The local taxi firm, Davies Taxis, (telephone 017687 72676) has a specially adapted people carrier for those who need assistance that we can allow on the park.

We take the safety of our visitors very seriously and therefore there is a 10mph speed limit throughout the park with clearly marked signs and speed bumps.

Most members of staff are trained in accessibility awareness and we aim to provide a comprehensive service.  If you need any help or assistance during your visit please do not hesitate to contact any member of staff as they will be happy to assist.  Our staff would be delighted to discuss any personal requirements with you.

Level Access:

There is level access from the main entrance to the following areas:

• Reception.
• All 3 x facility blocks including the private family bathroom, with the exception of the Pod Block toilet and shower entrances which has a step up into each, 3x pot wash rooms and 3 x accessible facilities each with a toilet, basin and shower.
• Laundry Room.
• Campers Lounge and Campers Kitchen.
• Shop (ask our team for access to the camping section).
• Gallery.
• Derwentwater, Buttermere and Bassenthwaite Hex Pods.
• Hire Caravan 3 with ramped access.

Access with Steps:

 There are steps from the ground level to the following areas:

• Standard/Family/Castle Pods.
• Skiddaw & Helvellyn Inspire Pods.
• Ullswater & Windermere Hex Pods.
• Shop (camping section).

Visual:

• There are no full height glass doors or panels.

Getting to Us

Keswick
Cumbria
CA12 4TE

Note: Some Sat Nav systems produce a difficult route, please don’t follow signs for Castlerigg Stone Circle.

Travel by Public Transport:

• You can arrive to Castlerigg Hall Caravan Camping Glamping Park by bus and train.
• The nearest main bus station is situated 2.2 miles/3.54 kilometres from the park via the A591 outside Booths at Elliot Park.
• The nearest bus stop is situated 0.3 miles/0.48 kilometres from the park at the bottom of the lane off Castlerigg Brow.
• The nearest train station in Penrith which is situated 17.1 miles/27.51 kilometres from the park.
• A taxi pick-up from Penrith train station can be arranged with the local taxi company prior to arrival.

Travel by Taxi:

• You can travel by taxi with Davies Taxis by calling them on 017687 72676.

Arrival

Path to the Main Entrance:

• From the road to the Reception and Shop entrances, the road is sloped access and the path to each entrance is level access.

Reception Entrance:

• The Reception entrance has level access to the door and then sloped access through the entrance door.
• The door is 974mm wide which is wheelchair accessible.
• The main entrance door opens inwards and is manual.
• A member of our team will come outside to your vehicle should you require any assistance.

Reception Entrance (Inside)

Shop Entrance

Gallery Entrance

Getting Around Inside

Visual Impairment – General Information:

• We have no full height glass doors, and all buildings are well lit. All exterior steps around the facility buildings are marked and lit.

Park Facilities:

• We can assist you with pitching and one of our team will direct you to your pitch.
• You can park next to your touring caravan/motorhome/campervan and there is parking outside each of our Hire Caravans and Inspire Pods. There are parking spaces next to the Hex Pods and you can park near to your tent on the hardstanding areas around the tent field. You can park near to the Standard and Family Pods and you can park next to the Castle Pods.
• We have level access showers in all three of our accessible toilet and shower rooms each with their own shower chair.
• The toilets in each accessible toilet and shower room have handrails.

Accessible Toilet & Shower Rooms:

• There is an accessible toilet and shower room in each of the 3 x facility buildings which are locked, keys are available from Reception.
• To each accessible toilet and shower room there is level/ramped access.
• The route to each accessible toilet and shower room is 800mm wide (Pod Block) and 1200mm wide (Top & Tent Field Block).
• Each door is 800mm wide (Pod Block), 840mm wide (Top Block) and 860mm wide (Tent Field Block).
• The direction of transfer onto the toilet is from the left or the front. Clearance from the left is 800mm.
• The toilet seat in each room is 450mm high (Top Block), 480mm high (Tent Field Block) and 500mm high (Pod Block). The toilets in each room have handrails.
• The basins in each room are 730mm high (Top Block), 740mm high (Tent Field Block) and 810mm high (Pod Block).
• The showers each have level access, hand rails and a shower chair.

Pod Block Accessible Shower

Laundrette:

• The Laundrette entrance has level access. The door is 840mm wide.

Gallery Toilet

Facility Buildings:

• Each facility building entrance there is either level/ramped access. The route to each facility building is 800mm wide (Pod Block) and 1200mm wide (Top & Tent Field Block).
• There is a step up into each of the ladies and gent’s entrances at the Pod Block toilet and showers.
• There is either level/ramped access to each Pot Wash room.

Tent Field Block Ramped Entrance

Tent Field Block Ramped Entrance

Campers Lounge:

• There is level access to the Campers Lounge. The route is 1200mm wide.
• The door is 1520mm wide which is wheelchair accessible.

Campers Kitchen:

• There is level access to the Campers Kitchen. The route is 1200mm wide and the route inside the Campers Kitchen is 600mm wide or more.
• The door is 1530mm wide which is wheelchair accessible.

Hex Pods:

• From the main entrance to this area, there is level and sloping access on both the tarmac road and gravel. You can park your car next to the Hex Pods.
• Two of the Hex Pods are accessible by three steps (Ullswater (1) and Windermere (2)) and three of the Hex Pods have level access (Derwentwater (3), Buttermere (4) and Bassenthwaite (5)). Please speak to one of our team if you require any assistance.
• The doors to each Hex Pod are 800mm wide.

Hex Pods 2-5 Entrances

Inspire Pods:

• You can park your car next to the Inspire Pods, there is level access to the Inspire Pod decking steps on the tarmac road.
• There are two steps up to the Inspire Pod decking’s and one additional step up into the Inspire Pods, please speak to one of our team if you require any assistance.
• The doors to each Inspire Pod are 730mm wide.

Skiddaw Inspire Pod

Standard, Family & Castle Pods:

• You can park your car near to the Standard, Family and Castle Pods, there is sloped access along a gravel track to each of the decking’s.
• There are one/two steps up to each of the Standard, Family and Castle Pod decking’s and one step up into each of the Standard and Family Pods. There are also an additional three steps up from the sloped gravel track to Family Pod 2 and Standard Pod 3 and an additional four steps up to Family Pods 4 and 5.
• The additional three and four steps have handrails. Please speak to one of our team if you require any assistance.
• The doors to the Standard Pods are 710mm wide, the doors to the Family Pods are 780mm wide and the doors to the Castle Pods are 740mm wide.

Family Pod 4

Castle Pod 7

Hire Caravans:

• From the main entrance to Hire Caravans 1, 2 & 3, there is level and sloped access to the decking’s. To Hire Caravans 10 & 11, there is level access on both the tarmac road and gravel to the decking’s. You can park your car next to each of the Hire Caravans.
• There are three steps up to each of the decking’s of the Hire Caravans with the exception of Hire Caravans 3 & 10 which has four steps. Hire Caravan 3 also has ramped access. Please speak to one of our team if you require any assistance.
• The doors to each Hire Caravan are 745mm wide.

Hire Caravan 11

Customer Care Support

Accessibility Equipment:

• You can hire mobility equipment from Keswick Motor Co. by calling them on 017687 72064.

Guide last updated: 11th February 2026.

Inclusivity statement

At Castlerigg we believe that everyone deserves a welcoming and inclusive environment to enjoy the natural beauty of the Lake District. Our holiday park is committed to fostering a culture of respect, acceptance, and diversity. We welcome people of all backgrounds and abilities to our park, and we strive to create an environment where everyone feels valued, safe, and included. We are committed to providing accessible facilities and accommodations for all guests, and we actively work to create a welcoming and inclusive atmosphere for everyone who visits our park.